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RETURNS & REFUNDS POLICY

We want you to love your Jolie. If you’re not completely satisfied, you may request a return within 60 days of delivery.

To be eligible for a return:

  • Items must have been purchased directly from Roralis
  • Returns must be initiated through our support team before being sent back 

To start a return, please contact us 

Once your return is received and inspected, we’ll notify you if your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us